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FOR PROPERTY MANAGERS · OWNERS · GCs

Maintenance your owners can actually see.

Dedicated project managers, 40+ technicians and a 20-person admin team running your work orders across Colorado and Texas. 5,000+ work orders a year, and 2,000+ five-star ratings from property managers.

Get a portfolio proposal Explore the dashboard ↓

Avg. work-order close2.6 days▼ 71% vs. 2024

SLA compliance97 %▲ 4.2 pts YoY

First-visit fix rate91 %▲ 6 pts YoY

Critical dispatch<4 hrsGuaranteed in writing

PERFORMANCE DASHBOARD

The numbers PMCs ask us for, before they ask.

Pulled from our dispatch and work-order system. Filter by metro and time range. Clients get this same view for their own portfolio.

Work-order volumeWeekly created vs. closed · 2026 year to date

1,466work orders1,378closed

CreatedClosed

SLA complianceBy priority

Emergency96.4%

Urgent94.3%

Routine92.8%

Avg. close timeDays, created → closed

2.6 d

Industry avg 7.5 d

Trade mixShare of work orders

HVAC29%Plumbing24%Handyman16%Electrical12%Roofing10%Turns9%

Unit turn timeMove-out to rent-ready

4.9days avg

Industry avg 9.0 d46% faster

Emergency responseHours from call to tech on site

34%

32%

16%

12%

4-hr SLA

<1h1-2h2-3h3-4h4-6h6h+

Maintenance cost per doorMonthly avg, EMS vs. market

Colorado$120 vs $155

Houston-Galveston$101 vs $133

Dallas-Fort Worth$101 vs $129

San Antonio$97 vs $138

When requests come inDay × time, darker = busier

6a9a12p3p6p9pMonTueWedThuFriSatSun

Resident satisfactionPost-visit survey

4.8

91%first-visit fix100%photo-documented

Live work-order boardAddresses anonymized · updates every few seconds

WORK ORDERPROPERTYTRADEPRIORITYSTATUSELAPSED

WO-11520SFR · Aurora, COElectrical · BreakerEmergencyDispatched12 min

WO-11517SFR · Fort Collins, COWater heaterUrgentOn site49 min

WO-11514SFR · New Braunfels, TXPlumbing · ToiletRoutineParts ordered86 min

WO-11511SFR · Colorado Springs, COMake-readyEmergencyCompleted123 min

WO-11508MF 24-unit · Plano, TXRoof · Missing shinglesEmergencyScheduled160 min

WO-11505SFR · Castle Rock, CODrywall + paintUrgentDispatched197 min

Sample data for design review.

IN-HOUSE VS. EMS

What your in-house maintenance team really costs.

Set your portfolio size and your own team's numbers. We estimate an in-house team from them and compare it to EMS at our $500 average ticket.

YOUR PORTFOLIODoors under management350Work orders per door, per year2.0Average monthly rent$1,800

Your in-house assumptions

These are your numbers. They start at common industry benchmarks; set them to what your team really costs.

Technician wage, a year ($)Payroll burden (%)Work orders per tech, a yearTechs per supervisorSupervisor salary ($)Doors per coordinatorCoordinator salary ($)Vehicle, fuel & insurance per tech ($)Tools, inventory & software per tech ($)Recruiting & turnover per tech ($)Work orders needing a specialty sub (%)Average specialty sub ticket ($)Materials per in-house work order ($)Resident turnover, a year (%)In-house unit turn, days

Estimated in-house cost / year700 WOs

Technicians (2 × $71.5k loaded)$143,000

Vehicles, fuel & insurance$24,000

Tools, inventory & software$14,400

Recruiting & turnover$4,800

Supervision$27,500

Dispatch & coordination$19,250

Materials$68,250

Specialty subs (HVAC, roofing, sewer)$183,750

In-house total$484,950

EMS total$350,000 (700 × $500)

Estimated 5-year savings with EMS$867,950$134,950 a year in operating costs + $38,640 in recovered rent

Cost per door, per month

In-house team$115

EMS$83

644vacancy days recovered / yr ($38,640 rent)

2.6headcount freed up

$386saved per door / yr

Get a portfolio proposal with these numbers →

The in-house estimate uses your assumptions above. They start at common industry benchmarks, not EMS figures: a $55,000 tech wage plus 30% burden, about 345 work orders per generalist tech a year, 35% of work orders needing licensed specialty subs at $750 average, $150 in materials per in-house work order, 1 supervisor per 8 techs and 1 coordinator per 1,000 doors, 40% annual resident turnover and a 9-day in-house unit turn vs. EMS's 4.4-day average. EMS cost uses our $500 average ticket. Estimates only.

HOW WE WORK WITH YOU

Plug us in however your operation runs.

01Turnkey maintenanceHand us the whole portfolio. We intake, triage, dispatch, document and report.Dedicated PM + ops teamResident schedulingOwner-ready monthly reports 02À la carte work ordersSend individual work orders through your existing PMS. We work inside your process.AppFolio, Buildium, Rent ManagerNot-to-exceed approvalsPhoto proof on every close 03Unit turns & make-readiesMove-out to rent-ready with one crew and one schedule. Paint, flooring, fixtures, cleaning.4.4-day average turnFixed scope pricingPre-move-in inspection 04Capital & restorationHVAC and roof replacements, water-heater programs and restoration scopes, run by a PM.Portfolio-wide replacement plansInsurance & GC coordinationWarranty tracking

ONBOARDING

Live in 30 days. Your first owner report in 31.

DAY 1KickoffMeet your PM, map approvals, SLAs and not-to-exceed limits.
DAY 7Portfolio importProperties, access notes and vendor history loaded into our system.
DAY 14First work ordersLive dispatch begins with daily status reports to your team.
DAY 30Full coverageAll trades live, plus your first monthly owner report.

4.8173 Google reviewsPlus 2,000+ five-star ratings from the property managers we work for.

PORTFOLIO PROPOSAL

See what your team would look like.

Tell us about your portfolio. A regional manager will send a written proposal with SLAs and per-door pricing within one business day.